FIGHT01
Evidence complete
All required fields are present and matched. When live sending is enabled, the system compiles the evidence pack and keeps submission gated by review and safety rules.
ACTIONSend when live-ready
HOW RECOVRA WORKS
From Stripe dispute to submitted
response.
When Stripe opens a dispute, Recovra turns it into a tracked workflow: detect the case, match evidence, decide whether to submit, and surface missing proof before anything weak is sent.
Continue to the workflow
Quick answer
Does Recovra automatically submit evidence?
Only when the workspace is activated, live sending is enabled, and the case has sufficient matched evidence. Cases with missing proof or unsupported conditions stay visible in Needs input or manual review instead of being sent unsafely.
- Stripe connection and activation come first
- Evidence readiness controls submission
- Missing proof blocks unsafe sending
STAGE 01
Dispute detected
Stripe opens a dispute. Recovra detects it, extracts the reason code and amount, captures the deadline, and creates a case in your workspace.
- Type and reason extracted
- Amount and deadline captured
- Case created in workspace
STRIPE EVENTdp_4a8F2kL9
Detected$347.00USD
Deadline margin6d · 04h
EVIDENCE EVALUATION
EvaluatingMatching fields to reason code
Transaction receiptComplete
Delivery proofComplete
Refund policyComplete
Customer comms.Partial
Billing matchMissing
STAGE 02
Evidence matched
Evidence fields are matched to the dispute reason code from your business profile. Each field is evaluated for completeness before the system decides whether to proceed.
- Transaction receipt
- Delivery confirmation
- Customer correspondence
- Refund policy
- Product description
- Billing address
The system does not guess.
Missing evidence stops submission
Merchant asked for exact input
No weak submissions sent
Decision logged with audit trail
STAGE 03
The system decides
Evidence strength is evaluated, then the system selects one of three actions with no hidden guesswork.
NEEDS INPUT02
Proof missing
One or more fields cannot be matched. The case surfaces with exact fields required. Nothing is submitted until you provide the missing proof.
ACTIONAsk merchant
ACCEPT03
Weak case
Evidence is insufficient to build a credible response. The system does not submit. The case is logged with the reason and full audit trail.
ACTIONDo not submit
STAGE 04
Response submitted
The structured response is delivered to Stripe before the deadline. Every submission is logged with an auditable timestamp and the deadline margin preserved.
- Evidence pack attached
- Timestamp logged
- Deadline margin recorded
SUBMISSION LEDGERdp_4a8F2kL9
Detected
Matched
Decided
Submitted
Resolved
RESOLVED
Wondp_4a8F2kL9
Recovered$347.00
Recovra fee (20%)−$69.40
You kept$277.60
Settled by Stripe14:08:44 UTC
STAGE 05
Revenue recovered
Stripe resolves the dispute. The recovered amount, fee, and net outcome appear in your workspace immediately. Every dispute has a visible result, recovered or not.
See a full resolved disputeREADY WHEN YOU ARE
Same system.
Truthful routing every time.
Connect Stripe after access approval, finish activation, and Recovra monitors disputes while preparing supported responses. Cases with missing proof stay visible when they need you.